March 21, 2009
Think Before You In-source
My latest InsideCounsel article, "Think Before You In-source" is now available online. While there has certainly been a trend to bring eDiscovery in-house, lately I've been hearing from a number of corporate legal and enterprise IT professionals regarding their frustration in this area. I'm not alone, having heard the same from colleagues at LegalTech NY and elsewhere.
As I shared in the article,
Thus I offer seven key factors and issues to consider before deciding to bring various e-discovery services and technology in-house. In addition, often a number of difficulties can be addressed through better process design, since technology isn't a broad spectrum panacea. It's a tool to support and automate those processes, not the other way around, and it's important to keep things in the proper perspective:
Like most things worth doing, it's important to consider a number of critical factors and issues before jumping on the bandwagon and throwing technology at the problems, some of which aren't even technological issues. The more you have done your homework, including having a good handle on the particular issues, gaps, costs, risks, and processes needing to be addressed, the better off you'll likely be when the smoke clears.
In addition, it's important that companies don't just explore the obvious if they want to make meaningful improvements and cost reductions. There are a number of concurrent or alternate cost-saving measures than can offer significant benefits, which should also be explored or they may be otherwise overlooked in all the hype.