May 19, 2008
Litigation Support Leaders Honored in D.C.
I just returned from speaking in D.C. at the International Litigation Support Leaders Conference, organized by Litigation Support Today magazine. It was a well-organized event, especially as it was the first one offered by the magazine, attracting litigation support managers and professionals from across the country. It was a very focused conference with excellent speakers and engaged attendees, yet the highlight was easily dinner Thursday evening. Albert Buckwalter (LST's Editor) honored those litigation support leaders with the Betsy Ann Reynolds Awards for Excellence in Litigation Support in several categories. So often are litigation support professionals the unsung heroes in the legal profession, and it was nice to see some recognition for their efforts and leadership:
Beth Kellermann, Litigation E-discovery Manager for Apple, Inc., was recognized in the corporate legal department category. Florinda Baldridge, Director of Practice Support for Fulbright & Jaworski LLP, was recognized in the private law firm category. Also, Carl Kikuchi, Branch Chief for the Office of Litigation Support, U.S. Department of Justice, Civil Division was recognized in the government category. Congratulations to all.
But it was especially warming to see long-time friend and colleague Tom O'Connor receive top honors industry-wide for his selfless work in New Orleans, helping lawyers after the spotlight on Katrina had faded. Many may not know this, but Tom relocated to New Orleans and organized free CLE for attorneys by getting speakers and vendors alike to respond, and brought other resources and ideas.
During his speech he asked, "Who helps lawyers?" The answer is, of course, other lawyers. In his unassuming and down-to-earth manner, Tom told me afterward how even a relatively simple thing as providing free copies of software to struggling attorneys brought on tears of thanks. That's how much this assistance was needed. As Tom shared, while the the larger firms generally had more resources to rebuild, what were solos who practiced out of their home offices to do when they didn't even have a roof over their head? Some had to move away, but those who stayed needed all the help they could get to continue on. The public usually thinks of the negative aspects of the profession, and sometimes with good reason, but it's people like Tom who make me proud to be a member. Congratulations Tom, it was well deserved.
May 12, 2008
Norton SystemWorks "Deranges" Your Hard Drive?
Well, many of us in legal tech circles have suspected for years that Norton SystemWorks often caused more PC problems than it cured. Imagine my surprise to see it "confirmed" on a Symantec renewal web page while checking out the price to renew my Norton Internet Security suite subscription (of which I recommend the 2007 version and newer as it's been noticeably improved):
I think they were going for "defragments", but yet another reason to have a second, perhaps more technically inclined person double-check your sales content.
Just for fun, here's the definition for "derange" from Dictionary.com, which pretty much sums it up, especially #3 if you need to go through outsourced tech support these days:
(Please note this post is intended purely for entertainment purposes only, à la Jay Leno due to the obvious typo.)
May 08, 2008
Presenting on Litigation Readiness Teams in D.C., May 15th-16th
Next week, I am leading the panel discussion on "Litigation Readiness: The Team is Growing and Evolving" at the International Litigation Support Leaders Conference being held in Washington D.C. on May 15th & 16th.
In today's complex litigation where ESI is now the norm, numerous organizations and teams all need to work effectively with each other, have clean lines of communication and expectations, and yet it's not always clear who's doing the driving. Please join me for an interactive and informative session sharing the challenges, best practices and take-aways for litigation professionals, corporate teams, and more.
The conference is organized by the great people at Litigation Support Today Magazine. They've assembled an impressive list of presenters that reads like a "Who's Who" in litigation support and eDiscovery professionals, and I'm looking forward to many interesting discussions.